Client: Evelyn’s Place
Agency Partner: Digital Animals
Platform: RealSync Collective Commerce
The Challenge
Evelyn’s Place, a collective retail space with over 70 stallholders, faced significant challenges in managing its operations due to disconnected tools. The store relied on separate systems for point-of-sale (POS), inventory management, and reporting, leading to inefficiencies, high costs, and increased manual workload. The store owner had to deal with complex integration issues, while stallholders were left with limited control over their inventory and only received sales reports at the end of each month.
Key pain points included:
- Disconnected systems that lacked integration
- High costs from multiple subscriptions
- Manual, time-consuming reporting processes
- Limited inventory control for stallholders
- Repetitive administrative tasks for the store owner
These obstacles made it difficult for Evelyn’s Place to operate smoothly and achieve profitability, prompting them to seek a comprehensive solution to streamline their processes.
The Solution
To address these challenges, Evelyn’s Place partnered with Digital Animals, who recommended and implemented RealSync Collective Commerce. RealSync Collective Commerce provided a powerful, all-in-one platform designed specifically for collective retail spaces like Evelyn’s Place.
RealSync Collective Commerce seamlessly integrated in-store sales with online sales, inventory management, and advanced reporting, centralising all operations under one system. Stallholders gained the ability to manage their products, view real-time sales data, and update inventory independently, reducing the burden on the store owner. Automated features such as rent collection and inventory updates allowed the store owner to focus more on growing the business.
The RealSync Collective Commerce solution included:
- A unified platform for managing both in-store and online sales
- Secure, personalized dashboards for stallholders to manage inventory and view sales data
- Real-time reporting that eliminated manual report generation
- Automated rent collection, commission calculations, and inventory updates
The Outcome
The implementation of RealSync Collective Commerce had a transformative impact on Evelyn’s Place. Stallholders praised the ease of accessing real-time sales reports and independently managing their inventory, which significantly improved their experience. The individualized dashboards empowered stallholders, providing them with full transparency over their sales and product management.
The store owner experienced a considerable reduction in manual tasks, with automated reporting and rent collection saving valuable time each month. By consolidating in-store and online sales operations, Evelyn’s Place improved its efficiency, profitability, and overall customer experience.
Digital Animals, as an implementation partner, played a vital role in leading the implementation of RealSync Collective Commerce, showcasing their expertise in delivering web development solutions that solve real business challenges. Thanks to RealSync, Evelyn’s Place now operates with streamlined efficiency, reduced costs, and improved satisfaction for both stallholders and customers.
RealSync Collective Commerce continues to prove itself as the ideal consignment solution looking to unify their operations and empower their stallholders or vendors.
